Privacy policy

Supplierplus OÜ (company number 14096937) is registered at Soo 2, Tallinn, Estonia 10414.


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Governing Law

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Privacy Policy

Supplierplus OÜ (“We”, “Us” and “Our”) are committed to protecting and respecting your privacy. All personal data provided by you through is dealt with in accordance with Personal Data Protection Act of Estonia.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our sites you are accepting and consenting to the practices described in this policy. If you do not accept these terms, you should not register your personal details or continue to use our sites.

If you are dissatisfied with our use of your information or our response to any exercise of your rights you have the right to complain to the Estonian Data Protection Inspectorate.

Purpose of collecting and disclosing your personal data

As a peer-to-peer finance platform we collect information from you and from 3rd parties to allow us to perform our agreement with you and we may also need this information to carry out due-diligence on you for financial risk, fraud risk and anti-money laundering purposes. We also collect information from you when you visit our sites.

We may disclose information about you to 3rd parties where it is required in order for us to provide services to you, where we have a legal obligation to do so, or where you have given your consent. Please see the further information below.

Information we may collect from you

Information we may collect from you includes the following:

  • Information you give us. You may give us information about you by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise, including results of any surveys we carry out. This also includes information you provide when you register with us, sign up to an event or to receive our newsletters, or when you report a problem with our sites. The information you give us may include your name, address, e-mail address, phone number, passwords, financial information, personal descriptions, as well as any identification documents and photographs.
  • Information we collect about you. With regard to each of your visits to our sites we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
    • Cookies and tracking (see Cookies below).
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and fraud prevention agencies) and may receive information about you from them.
  • Information available from public sources, including government registers, media sources and internet searches. For example, we collect information from Companies House which included details of a company’s officers and shareholders.

You acknowledge that the information provided by you in any manner may amount to personal or sensitive data under the Act and by continuing to use our sites you give consent to your data being processed as set out in this statement.


Our sites uses cookies to distinguish you from other users of our sites. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites. By continuing to browse the sites, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our sites. They include, for example, cookies that enable you to log into secure areas of our sites.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our sites when they are using it. This helps us to improve the way our sites work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our sites. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our sites, the pages you have visited and the links you have followed. We will use this information to make our sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites.

Uses made of the information

Information we hold about you may be used in the following ways:

  • to improve our sites and to ensure that content from our sites is presented in the most effective manner for you and for your computer.
  • to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to allow you to participate in any interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our sites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our sites about services that may interest you or them;
  • to notify you about changes to our service;
  • to verify your identity in order to prevent and detect money laundering and crime; and
  • to carry out regulatory checks.

Disclosure of your information

We may share your personal information with any member of our group, which means any subsidiaries, ultimate holding company and its subsidiaries.

We may share your personal, business or financial information with selected third parties including:

  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you that you request from us or that we think may be of interest to you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our sites.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or debtor of such business or assets.
  • If Supplierplus OÜ or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Inwise OÜ, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Credit reference and fraud prevention agencies

In addition to the sections above dealing with the use and disclosure of your data, we will also disclose your business and personal data to fraud prevention agencies, where we have a legitimate interest in doing so.

If we discover that you have provided us with false or inaccurate information and fraud is identified, your details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

We and other organisations may also access and use the information recorded with fraud prevention agencies to prevent fraud and money laundering for example, when:

  • We check details on applications of Sellers;
  • We manage accounts or facilities for Sellers or when other organisations manage credit accounts or other facilities;
  • We or other organisations are recovering debts;
  • Other organisations check details on proposals and claims for insurance; and
  • We or other organisations check details of job applicants and employees.

We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

Please contact us if you want to receive details of the relevant fraud prevention agencies.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. Alternatively, you can also exercise the right at any time by contacting us at

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

Regulations give you the right to access information held about you. Your right of access can be exercised in accordance with the Personal Data Protection Act of Estonia. We reserve the right to make a small administrative charge to cover our costs of doing this. Your exercise of this right is subject to certain exemptions to safeguard the public interest (eg the prevention or detection of crime) and our interests (eg the maintenance of legal privilege). If you exercise this right we will check your entitlement and respond in most cases within the required period, which is currently 40 days.

Retention of Data

We will retain your personal data on our electronic systems for as long as long as is necessary to provide you with the services under our agreement with you (or with your business) or to enforce our rights under that agreement. We may continue to hold your personal data for up to 7 years after you or your business has ceased using our services to allow us to protect our rights in any legal or regulatory proceedings. We may retain deeds and other security documents containing personal data, such as personal guarantees or debentures, for up to 12 years after you or your business has ceased using our services.

Any hard copy documents containing your personal data will be destroyed securely using a 3rd party service provider once the document is no longer needed in hard copy. We may retain hard copies of legal documents (court documents, security documents and contracts) on our premises or in secure off-site storage provided by 3rd party service providers. The data retention periods for these documents will be either 7 years or 12 years, as set out above.

Changes to our privacy policy

We reserve the right to modify this privacy policy or any part of it at any time. If we make any material changes in the way we collect, use, and/or share the personal information that you have voluntarily provided, we will post a notice of the changes in a clear and conspicuous manner on our website.


Questions, comments and requests regarding this privacy policy are welcomed and should be sent to

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